When most people hear about remote support attributes, what will come to our heads is something related to resolution of technical issues. To the few people who have been conversant with the idea of remote aid, we are predisposed to perceive it as a tool whereby the tech-guy can temporarily get our computers from where he appears to be, and type out applications programs that could be bugging us out of there. However, this is a really limited perspective of distant aid, which most likely has what to do with the title of this attribute - and also our emotional propensity to attempt and comprehend the part of items in their titles. The fact of the matter is that there are a lot more places where remote support attributes may be of use, aside from the resolution of computer problems; that is what most people tend to restrict them to. Blue Prism Certification is just one such location. Through using remote support attributes, aided by some thing such as a telephony support or even better yet, the free voice of the Internet (VOIP) program, it's likely to carry out highly powerful, interactive applications training quite cheaply. Ideally, this is happening in an organizational level, maybe as part of new employee induction plan. That is similar to where a monetary organization hires a new individual who might already by familiar with computers, but that has to be taught how to utilize the particular selection of financial applications utilized by the business. Instead of have such a man traveling to the headquarters where they may be taught how to utilize the applications (and where these travel could be costly and time consuming), it might be possible to train them in their branches, employing the remote assistance program. This remote support based applications training would entail providing the trainee entry into a background from your organization's community, placing them in contact with the tech-guys in the headquarters, and generating a provision for real time voice communication between both (possibly through VOIP). The headquarter-based tech-guys, via the remote assistance feature, may take temporary charge of the trainees workstation, while describing the several things about the audio system, show how to go about them directly on the display - to create for genuine, interactive instruction; since the trainee may ask questions. Following the presentation, the trainee could be requested to test out the numerous items on the pc (with controller having reverted to them), since the coaches watch the effect of their activities through a desktop sharing program.